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Frequently Asked Questions
Q: Is it safe to pay via Credit Card?
A: Yes. There has never been an identity theft problem with a customer using his or
her credit card to enroll. Credit card numbers are not kept on file here and are processed by Authorize.net, a top Internet
card processing company.
Q: Does the certificate say "online?"
A: No. The certificate is the same whether you take the online course or a live
class.
Q: Do I get only one certificate or two when I enroll in any of the combo courses?
A: You receive a separate certificate for each course.
Q: Where do I send my exam?
American Muscle & Fitness
102 Benedict Road
Pittsford, NY 14534
USA
Faxed exams are not accepted.
Q: How quickly are the exams corrected?
A: Exams are generally corrected the same day they arrive and you are e-mailed
the score.
Q: Is AMFPT a national certification?
A: Yes. American Muscle &
Fitness trainer certification is considered a national and international certification. Over 5500 AMFPT certified trainers
are in thirty countries worldwide. AMFPT trainers are working in every major health club chain in the US, including Gold's
Gym, World Gym, Powerhouse Gym, Bally's and 24 Hour Fitness.
ACE, ACSM, ISSA and AMFPT are all independent education companies that offer training certificates
to students. It is similar to Microsoft offering certificates to students who complete their training programs. While Microsoft
is not a college, the training courses are accepted by industry. In the same way all the above trainer certification programs
are accredited and the health industry accepts students who have successfully completed the programs as having demonstrated
competence. AMFPT credits can be transferred to other college degrees.
All AMFPT Graduates receive a certificate, Letter of recommendation and wallet card that should
compliment your resume.
Q: How can I check to make sure that this is a legitimate company and
not a scam?
A: American Muscle & Fitness is registered with Dun &
Bradstreet, a Wall Street accounting firm that acts as a watchdog on business. They keep up to date statistics on businesses.
American Muscle & Fitness programs come with a money back guarantee and show you how to start your training business from
A to Z. If you're not happy with the program for any reason, you will receive a full refund.
Q: I don't like to pay with my credit card online. Do you have a
telephone number for paying purposes?
A: Yes. The phone number to enroll with is 800-253-5182.
Q: Is there a time limit for submitting my exam?
A: There is no time limit for submitting your exam.
Q: If I decide to take your certification, how quickly am I considered
certified?
A: You are considered certified after your exam has been corrected
and it is determined that you have passed. Exams are generally corrected the same day they arrive and your score is e-mailed
to you. Some students submit their exam the same day they enroll, others come in years later.
Q: Can this verification be e-mailed or verified by phone?
A: Yes.
Q: If I were to not pass the exam the first time do I have to pay the
full price to take it again?
A: There is a $25 retesting fee, but since it is an open book
test with no time limit, there is no reason why anyone should not do well.
Q: Is there a renewal fee or more testing every year?
A: There is an annual renewal fee of $25, but no further testing is required.
To renew online using a credit card or check, simply go to AMFPT Renewal. You can also renew by mail by sending a check or money order for $25 (New York State
residents send $27.06) to:
American Muscle & Fitness
102 Benedict Road
Pittsford, NY 14534
USA
Please include your name, address and certification date for faster processing.
Q: Are you accredited through anyone?
A: There is no overarching accrediting body for certification companies. Industry recognition is the most important factor
when deciding on a certification. Over 5200 AMFPT graduates are in thirty countries worldwide assure widespread name recognition.
Q: I lost my password and username for accessing the manual and exam. How do I get back to
it?
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