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Q: Is it safe to pay via Credit Card?
A: Yes. There has never been an identity theft problem with a customer using his or her credit card to enroll. Credit card numbers are not kept on file here and are processed by Authorize.net, a top Internet card processing company.
Q: Does the certificate say "online?"A: No. The certificate is the same whether you take the online course or a live class. Q: Do I get only one certificate or two when I enroll in any of the combo courses?
A: You receive a separate certificate for each course.
Q: Where do I send my exam?
A: You can e-mail it to amfpt@aol.com. You can also mail it to:
American Muscle & Fitness
120 West Main St.
Webster, NY 14580
USA.
Faxed exams are not accepted.
Q: How quickly are the exams corrected?
A: Exams are generally corrected the same business day that they arrive and you are e-mailed your score and an electronic copy.
Q: Is AMFPT a national certification?
A: Yes. American Muscle & Fitness trainer certification is considered a national and international certification. Over 10,000 AMFPT certified trainers are in thirty countries worldwide. AMFPT trainers are working in every major health club chain in the US, including Gold's Gym, World Gym, Powerhouse Gym, Bally's and 24 Hour Fitness. ACE, ACSM, ISSA and AMFPT are all independent education companies that offer training certificates to students. It is similar to Microsoft offering certificates to students who complete their training programs. While Microsoft is not a college, the training courses are accepted by industry. In the same way all the above trainer certification programs are accredited and the health industry accepts students who have successfully completed the programs as having demonstrated competence. AMFPT credits can be transferred to other college degrees. All AMFPT Graduates receive a certificate, Letter of recommendation and wallet card that should compliment your resume.
Q: How can I check to make sure that this is a legitimate company and not a scam?
A: American Muscle & Fitness is registered with Dun & Bradstreet, a Wall Street accounting firm that acts as a watchdog on business. They keep up to date statistics on businesses. American Muscle & Fitness programs come with a money back guarantee and show you how to start your training business from A to Z. There is a 3 day full refund policy.
Q: I don't like to pay with my credit card online. Do you have a telephone number for paying purposes?
A: Yes. The phone number to enroll with is 800-253-5182.
Q: Is there a time limit for submitting my exam?
A: There is no time limit for submitting your exam.
Q: If I decide to take your certification, how quickly am I considered certified?
A: You are considered certified after your exam has been corrected and it is determined that you have passed. Exams are generally corrected the same day they arrive and your score is e-mailed to you. Some students submit their exam the same day they enroll, others come in years later.
Q: Can this verification be e-mailed or verified by phone?
A: Yes. Email amfpt@aol.com or call 1-800-253-5182.
Q: If I were to not pass the exam the first time do I have to pay the full price to take it again?
A: There is a $25 retesting fee, but since it is an open book test with no time limit, there is no reason why anyone should not do well.
Q: Is there a renewal fee or more testing every year?
A: There is an annual renewal fee of $25. No further testing is necessary, but a mandatory continuing education reading module is required. You can access it by clicking the "Continuing Education" link to the left. To renew online using a credit card or check, simply go to AMFPT Renewal. You can also renew by mail by sending a check or money order for $25 (New York State residents send $27.00) to:
American Muscle & Fitness
120 West Main St. Webster, NY 14534 USA
Please include your name, address and certification date for faster processing.
Q: Are you accredited through anyone?
A: There is no overarching accrediting body for fitness certification companies. Industry recognition is the most important factor when deciding on a certification. Over 7000 AMFPT graduates are in thirty countries worldwide assure widespread name recognition.
Q: I lost my password and username for accessing the manual and exam. How do I get back to it?
A: Just go to: http://loginid.com
